Strategic Direction, Commitments and Policies 

This page brings together selected documents that explain how my private practice operates, the standards and commitments that guide my decisions, and the direction in which the practice is developing.

Publishing these documents is part of being transparent and accountable about how I work. Policies describe the arrangements that currently govern the practice. Commitments make my intended way of working explicit. Strategic documents identify priorities for development and provide a basis for reviewing progress.

These documents do not replace individual service or supervision agreements. Where a document is still being developed, it will be clearly identified as such rather than presented as a current practice policy.

 01. Strategic direction 

Potential publications include:

Practice Establishment Plan 2026–2027

Strategic Plan 2027–2029

Research and Practice Development Priorities

Quality Improvement and Reflective Learning Report

eventually, a short Annual Practice Report

Publishing the complete commercial plan would not be necessary. The public strategic plan should explain purpose, priorities and measures of progress without exposing financial assumptions or commercially sensitive decisions.

 02. Practice commitments 

These express choices about how you intend to practise:

Practice Charter

Ethical and Accountable Practice Commitment

Accessibility and Inclusion Commitment

Working Respectfully with Aboriginal Services and Communities

Environmental and Place-Based Practice Commitment

I would use “commitment” rather than “policy” where the document describes a developing stance rather than a rule with a formal procedure.

 03. Policies and client rights 

Initially publish:

Privacy and Records Management Policy

Feedback and Complaints Policy

Professional Boundaries and Confidentiality

Child Safety and Safeguarding Policy

Digital Services and Responsible AI Policy

Privacy should be prioritised. Australian health-service providers can be covered by the Privacy Act even when they are small businesses, and health-service providers must make their privacy policy available. (OAIC small-business guidance, OAIC health-information guidance)

The full supervision agreement would remain an onboarding document. The website should publish an accessible summary of confidentiality, boundaries, records and exceptions.